Technical Support

ODM offers expert technical support around the clock, help-
ing fiber optic technicians get -
and keep - their networks up
and running.

Our experienced technical
support team works hard to understand the unique needs
of contractors in the wireless, telecom and broadband comm-unities and we are ready to
answer your questions - 24 hours a day, 7 days a week.

We offer several options for support:

YouTube Logo and Link
Watch Training & Technical Support Videos

Visit our YouTube Channel for step-by-step training and tips on how to use ODM's top-selling devices.

Cell phone icon

Call us during Business Hours:
8 a.m. to 5 p.m. Eastern Standard Time.
Please call us at (603) 524-8350.


email icon Email us anytime:
Email tech.support@odm-inc.com. Please include your phone
number and we will return your call within 2 hours.


Online Help iconDownload online operational manuals and user guides:

Access our manuals and downloads for detailed information, including frequently asked questions and other tips for getting the best performance from your ODM device.


You can also contact ODM:

By FAX:
(603) 524-8332

By Mail:
Optical Design Manufacturing, Inc.
143 Lake Street, Suite 1E
Laconia, NH USA 03246