ODM offers personalized, expert technical support around the clock, helping fiber optic technicians get - and keep - their networks up and running.
Our experienced technical support team works hard to understand the unique needs of contractors in the wireless, telecom and broadband communities and we are ready to answer your questions - 24 hours a day, 7 days a week.
We offer several options for support:
Watch Training & Technical Support Videos
Visit our YouTube Channel for step-by-step training and tips on how to use ODM's top-selling devices.
Call us during Business Hours:
8 a.m. to 5 p.m. Eastern Standard Time.
Please call us at (603) 524-8350.
Email us anytime:
Email firstname.lastname@example.org. Please include your phone
number and we will return your call within 2 hours.
Download online operational manuals and user guides:
Access our manuals and downloads for detailed information, including frequently asked questions and other tips for getting the best performance from your ODM device.
You can also contact ODM:
Optical Design Manufacturing, Inc.
143 Lake Street, Suite 1E
Laconia, NH USA 03246